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satisfaction guarantee

At Sunshine Goods, we are committed to delivering products that bring joy to your life. While we believe in the quality of our items, we understand that circumstances may vary. That's why we proudly offer a 30-day Satisfaction Guarantee.

If, for any reason, you are not completely satisfied with your Sunshine Goods purchase, simply email us at info@sunshinegoods.com within 30 days of receiving your order. Our dedicated customer service team will guide you through the return process.

Our Guarantee:

  1. Full Refund: We are confident in the excellence of our products. If you are dissatisfied, we will issue a full refund for the purchase price of the item.

  2. Easy Return Process: Contact us at info@sunshinegoods.com, and our customer service team will assist you with the return process. We strive to make it simple and hassle-free.

  3. 30-Day Window: You have up to 30 days from the date of receipt to initiate a return and request a refund. This generous time frame allows you to thoroughly experience the product and make a decision with confidence.

  4. Conditions for Refund: While we appreciate the importance of experiencing our products fully, we only ask that the item is returned in a reasonable condition. This includes the original packaging, and we kindly request a copy of your order confirmation email to be included.

  5. Prompt Processing: Once we receive your returned item, we will process your refund promptly. Please allow a reasonable time for the transaction to reflect in your account.

At Sunshine Goods, customer satisfaction is paramount. We want you to enjoy your purchase and feel secure in your decision. Should you have any questions or concerns, reach out to us at info@sunshinegoods.com.

 

Thank you for choosing Sunshine Goods. We value your trust and are here to make your experience delightful.

Sincerely,

Sunshine Goods Customer Service Team

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